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"Package" means any single parcel or piece with a chargeable weight of 150 lbs. Any fraction of a pound is rounded up to the next-higher pound."Proof of delivery" means electronically captured delivery information, which may include date, time, location and signature information."Freight handling unit" means any piece, skid, pallet, carton, crate or cargo that is unitized or bundled and individually identified with or without a forkliftable base."Guide" or "Service Guide" means the Fed Ex Service Guide, as modified, amended or supplemented.Please enable Cookies on your browser and try again."Account-Specific Rates" are the rates paid by Fed Ex account holders who have discounts applied to their account and who charge their shipping to their Fed Ex account.
Originals must be used (photocopies are not accepted)."Recipient" means the person whose name is listed on the airbill as the recipient."Reroute" means to deliver a shipment to an address different from that specified on the airbill, and includes a change: (1) from one street address to another in the same city and state; (2) from directions to Hold at Location to a request for delivery to another location; (3) from the delivery instructions on the airbill to a request to Hold at Location; or, (4) from one Hold at Location address to another in the same city and state."Return option" means Fed Ex Print Return Label, Fed Ex Email Return Label, Fed Ex Express Billable Stamp, Fed Ex Express Prepaid Stamp and Fed Ex Express Tag."Service failure" means delivery of your package 60 seconds or more after our published delivery commitment for the Fed Ex service for that package, except as otherwise described in these terms and conditions.